Welcome to Delta Dental of Illinois

Effective July 1, 2011, Delta Dental of Illinois (DDIL) will be the claim administrator for State of Illinois Group Dental Plans. Your group dental plan will offer a dual dental network (Delta Dental PPO and Delta Dental Premier). You can go to any licensed general or specialty dentist, regardless of whether the dentist participates in one of the dental networks. In many cases, you can reduce your out-of-pocket expenses by using a network dentist. If you use a non-network dentist, you generally have to pay the entire bill at the time of service and/or file your own claim, depending on the payment arrangements you make with your dentist. Claim payments for in and non-network dental providers will continue to be released according to the claim process date and available funding, as determined by the State of Illinois. Claims not paid timely will be paid interest in accordance with Illinois law.

If you have questions about your dental benefit program, contact Central Management Services, Bureau of Benefits, Member Services at 1-800-442-1300. If you have questions* about a claim or a provider for services rendered July 1, 2011 and after, contact DDIL at 800-323-1743, press 5 or email soiteam@deltadentalil.com. Customer service hours are 8:30 a.m. to 5:00 p.m. Monday-Friday, central standard time. You can also use this number to access the automated phone system which allows you to find a network dentist or check claim status 24 hours a day.

Please be advised that the State of Illinois group plans are self-funded. This means that claims are paid by the State as funds become available. Currently, reimbursement time for network dentists is different than that for non-network dentists as indicated below. Funding has been approved for claims processed through:

For an example of how you could save by using a Delta Dental network dentist, click here.

Please remember: When you use a non-network dentist, the reimbursement will be sent to you, not the dentist. You are responsible for paying the non-network dentist any amount not covered by the Schedule of Benefits.

*Issues regarding services, including claims payment, rendered prior to July 1, 2011, will continue to be handled by Humana CompBenefits at 800-999-1669.

This website is specific to State of Illinois Group Dental Plans. Here you can find a network dentist, access your dental benefits information and much more. Use the left hand navigation for information about your specific dental program: Quality Care Dental Plan, Local Care Dental Plan, and College Choice Dental Plan. Below are resources to help you get the most from your dental benefit plan.